This Privacy Policy describes how Sensation Caviar (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from sensationcaviar.com (the “Site”). By using our Site, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect two categories of information: Device Information and Order Information.
Device Information is automatically collected when you visit our Site and includes:
- Web browser type and version
- IP address and approximate location
- Time zone settings
- Pages viewed and time spent on each page
- Referring website or search terms that brought you to our Site
- Cookie identifiers and similar tracking technologies
We collect Device Information using the following technologies:
- Cookies — small data files placed on your device that often include an anonymous unique identifier. For more information about cookies and how to disable them, visit allaboutcookies.org.
- Log files — track actions on our Site and collect data including IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Web beacons, tags, and pixels — electronic files used to record information about how you browse our Site.
Order Information is collected when you make or attempt to make a purchase, and includes your name, billing and shipping address, payment information (processed securely; we do not store full card numbers), email address, and phone number.
How We Use Your Information
We use Order Information to:
- Fulfill and ship your order, and provide order confirmations and invoices
- Communicate with you about your order or account
- Screen orders for potential fraud or security risk
- Send marketing and product communications, where you have opted in or where permitted by law
We use Device Information to:
- Help detect and prevent fraud
- Analyze how customers navigate and interact with our Site
- Improve Site performance and user experience
- Measure the effectiveness of our marketing campaigns
Third-Party Services We Use
We share your personal information with trusted third-party service providers who assist us in operating our Site and fulfilling orders. These include:
- WordPress & WooCommerce — our website and store platform. View Automattic’s Privacy Policy.
- WooPayments / Stripe — payment processing. View Stripe’s Privacy Policy.
- PayPal — alternative payment processing. View PayPal’s Privacy Policy.
- Klaviyo — email marketing and customer communications. View Klaviyo’s Privacy Policy.
- Google Analytics & Google for WooCommerce — site analytics and Google Shopping. View Google’s Privacy Policy. You may opt out of Google Analytics at tools.google.com/dlpage/gaoptout.
- Pinterest for WooCommerce — product catalog and advertising. View Pinterest’s Privacy Policy.
- TikTok for WooCommerce — product catalog and advertising. View TikTok’s Privacy Policy.
- Jetpack — site security, CDN, and performance monitoring. View Automattic’s Privacy Policy.
We may also share your personal information as required to comply with applicable laws, respond to legal process (such as a subpoena or court order), or protect our rights.
Behavioural Advertising
We may use your personal information to deliver targeted advertisements or marketing communications that we believe may be relevant to you, including through Facebook, Google, Pinterest, and TikTok.
For more information about how targeted advertising works, visit the Network Advertising Initiative’s educational page at networkadvertising.org.
You can opt out of targeted advertising through the links below:
California Residents — CCPA/CPRA Rights
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
- Right to Know — You may request details about the categories and specific pieces of personal information we have collected about you, and how it has been used and disclosed.
- Right to Delete — You may request that we delete the personal information we hold about you, subject to certain legal exceptions.
- Right to Correct — You may request that we correct inaccurate personal information we hold about you.
- Right to Opt Out of Sale or Sharing — We do not sell your personal information. We may share certain data with advertising platforms for behavioral advertising purposes; you may opt out as described above.
- Right to Non-Discrimination — We will not discriminate against you for exercising any of your CCPA/CPRA rights.
To exercise these rights, please contact us at cs@sensationcaviar.com.
Other US State Privacy Rights
Residents of Virginia (CDPA), Colorado (CPA), Connecticut (CTDPA), and other states with applicable privacy laws may have similar rights to access, correct, delete, or opt out of certain uses of their personal data. To exercise any such rights, please contact us at cs@sensationcaviar.com.
Your Rights (European Residents)
If you are a resident of the European Economic Area (EEA), you have the right to access, correct, update, or request deletion of the personal information we hold about you. We process your information to fulfill contracts we have with you (such as processing your order) or to pursue our legitimate business interests. Please note that your information may be transferred to and processed in the United States. To exercise your rights, please contact us at cs@sensationcaviar.com.
Do Not Track
We do not currently alter our Site’s data collection and use practices in response to Do Not Track signals from your browser.
Data Retention
When you place an order through our Site, we retain your Order Information for our records unless and until you request its deletion. We retain data only as long as necessary to fulfill the purposes described in this policy, or as required by law.
Minors
This Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page with a revised “Last Updated” date. We encourage you to review this page periodically.
Contact Us
For questions about our privacy practices, to exercise your rights, or to make a complaint:
Sensation Caviar — Privacy Compliance
Email: cs@sensationcaviar.com
222 Yamato Rd Ste. 106-250
Boca Raton, FL 33431
United States
Please note: This is our mailing address only and is not a retail location open to the public.
